To follow up on our previous communication, we would like to remind you that Camms Email Services will undergo scheduled maintenance on the following dates.
As this maintenance pertains to the Camms internal email service, Camms Support ticket creation by emailing support@cammsgroup.com will be temporarily unavailable. But rest assured, this will not impact the delivery of notifications from Camms applications.
Friday 18th October 2024
North America - 09:00am - 12:00pm (PDT) | 12:00pm - 2:00pm (EDT) UK & Ireland - 5:00pm - 7:00pm (BST)
Middle East - 8:00pm - 10:00pm (AST)
Saturday, 19th October 2024
Singapore - 12:00am - 02:00am (SGT) Australia - 03:00 am - 5:00 am (AEDT) | 02:30 am - 4:30 am (ACDT)| 12:00am - 02:00am (AWST)
New Zealand - 05:00am - 07:00am (NZDT)
In the meantime, we encourage you to utilise the following alternative options for support:
• Support Phone Line: Please contact our support team directly for any urgent assistance on the following numbers:
AU - +61 882 125 188 UK - +44 (161) 711 0564 US / NA - +1 (604) 2592591 / +1 (437) 800 1147
• Freshdesk Portal: If you have an existing account, you can log in directly to our Freshdesk Portal to raise any new support cases at https://cammsgroup.freshdesk.com/support/home
We apologise for any inconvenience this may cause and appreciate your understanding. Our team is dedicated to minimising disruption, and we will ensure regular services resume as soon as the maintenance is completed.
If you have any questions or concerns, please feel free to contact our support team.